Terms of
service
Last updated 8 October 2026
These terms apply when you use handsfreesocials.com or buy our social media service. They're written in plain English. If anything here conflicts with a written proposal or agreement we've sent you, the proposal wins.
Who we are
Hands Free Socials is a trading name of NP Consulting, a sole trader business based in Scotland. You can reach us at nic@handsfreesocials.com.
The service
We plan, write and design social media content for your business, based on the brief you give us. Depending on the package you choose, we either deliver the content for you to post, or schedule and post it for you. The exact scope, platforms and posting frequency are confirmed in writing before we start.
Contract length and cancelling
- The service runs on a rolling calendar month. There's no minimum term and no lock-in.
- You can cancel at any time by emailing us. Cancellation takes effect at the end of the month you've already paid for, and we won't bill you again.
- We can end the service with one month's notice, or straight away if you ask us to create content that breaks these terms.
- Any introductory offer, such as a free first month, is confirmed in writing and isn't repeated if you leave and come back.
Fees and payment
Fees are agreed in writing before we start and are paid monthly, in advance. Each month's service starts once that month's payment is received. If payment isn't received, the service stops until it is. We'll give you at least 30 days' notice of any price change, so you can cancel before it applies.
What we need from you
- Accurate information about your business, products and offers.
- Any logos, photos or other material you give us must be yours to use, or you must have permission to use them.
- Reasonably prompt feedback and approvals, so content goes out on schedule.
- If we post for you, the access needed to your social accounts. You stay the owner of your accounts and can remove our access at any time.
Revisions
If something we've made isn't right, tell us and we'll revise it. Revisions are included within the scope of your package.
Who owns the content
Once the relevant month is paid for, the captions, graphics and other content we create for you are yours to use as you like. We may show non-confidential examples of our work in our own marketing unless you ask us not to.
What we can and can't promise
We'll deliver the content we agree, to a professional standard and on schedule. We can't guarantee specific results such as follower numbers, reach, leads or sales, because those depend on platforms and audiences outside our control. You're responsible for checking that the factual claims in your content (prices, offers, opening hours and so on) are correct before it goes live.
Liability
To the fullest extent the law allows, we accept no liability for any loss arising from the service or from content once it has been approved or published, including lost profit or lost business, and problems caused by social media platforms, outages, or changes to their rules. If, despite this, we're found liable for anything, our total liability is limited to one month of our standard monthly fee for your package. Nothing in these terms excludes liability that can't legally be excluded, such as liability for fraud, or for death or personal injury caused by negligence.
Using this website
You're welcome to browse and use this site. Please don't copy its content or design for commercial use, try to break it, or submit false information through our forms. How we handle your information is explained in our privacy & cookies notice.
Law
These terms are governed by the law of Scotland, and the Scottish courts have jurisdiction over any dispute. If you're a consumer living elsewhere in the UK, you may also bring proceedings in your local courts.
Changes
We may update these terms from time to time. The date at the top shows when they last changed. Changes don't apply to a month you've already paid for.